1 reviews | Active since May 2012
Worst bank to obtain a homeloan
FNB, never again for a homeloan ever! I sent an application on the 9th March 2015 and was only given a quote on the 25th March 2015. The 'delay' was due to credit having a backlog and due to the systems being down. I must say on the 9th March 2015, the very same application was made to Investec who responded within 3days flat with the best rate which FNB could not beat.<br> I made Investec wait 3 weeks until the 25 March because I had thought due to FNB being my only bank that I bank with, I was positive they would beat the rate and grant the full loan, this was pathethic from the homeloan consultant who ******* me into another lower quote with a lower amount which is plain stupidity.<br> <br> FNB, time for me to make a move because even Premier Banking for Professionals are not worth it as we do not get value from it at all.<br> <br> Keep you 'how can we help you?' slogan because you cannot meet the demands of your customers!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 680837.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 680837.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
