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narriedp N

1 reviews | Active since Jun 2016

25 May 2017, 19:53

Worst bank to have a business account with

<p>My account has been blocked and I lost business due to their FICA department losing documents. When you call the business banker says the FICA department has a high call volume so cant assist. How is this possible that FNB gives a **** how they handle business accounts. I have submitted the same document 3 times now and spent more than 4 hours on calls.</p> <p>I have 4 accounts with this bank but will never refer anyone to this pathetic bank. Shocked!!!!!!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2017, 10:38
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)