NM
Nozipho M

1 reviews | Active since Mar 2009

18 Jan 2018, 11:35

Worst bank to deal with

What was meant to be a 10 day process of registering a company and opening a business account has been nothing but a nightmare that has dragged for over three months now. I am yet to receive a business account from FNB even though I provided all the necessary documentation ages ago. No follow ups, no communication, instead I need to constantly be on their backs and taking the initiative to get feedback.

This is pathetic to say the least.

My reference number for the whole process is QoWjHBfAAuAP

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2018, 12:15
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)