Worst bank service ever - current account

<p>I have complained using internal avenues but to no avail. I have complained to the supposed "CEO complaints desk" but have received no joy either or any feedback of substance. I have once again been sent the wrong card for the 3rd time. I am sure if your CEO was really aware of this complaint as I have been made to believe, he would not be pleased or is it a case of he does not care that much about the brand. </p> <p> </p> <p>I have tried to resolve this online and by visiting a branch (where we waited to be attended to for 2 hours) but I am still awaiting complete resolution.</p> <p> </p> <p>I would like this matter to be resolved.</p>