Worst bank - save yourself from disappointment

FNB is the biggest joke. Months ago they announce rule changes for ebucks. Usually ebucks are allocated by the 12th of the month latest. Here we are the 16th with nothing - and even worse no communication from FNB. Why do you change things is you don’t even know how to implement it?? This bank is a joke! Don’t fix what isn’t broken!! The funniest thing is they knew for months this was coming and here we are dealing with their failures yet again. Last month Wesbank and FNB had an issue running debit orders for certain clients which made us look like we are in default but it was a system failure on their end. And surprise surprise no communication! I had to ask them hello?? Why is my payment not being deducted. This could show default on people’s credit profiles! But it’s FNB why would they care….. You guys are a painful bank to be with and I cannot wait to move!! Your customer service is ********** and apparently so it’s your systems.