Worst Bank in South Africa

Imagine this scenario ...

You're in a foreign country. It's 8PM and you're out with some friends for a drink.

You ask for the bill and get ready to leave for your next appointment after about 45 min. But when you tap your FNB card, it gets declined. You try inserting it, but it's the same story.

You end up running to the nearest ATM, but it's the same. You can view your available funds, but you're unable to withdraw any of it. You just keep getting an error that your bank is unable to process this transaction.

You log into your banking app to access the chat, but you're again greeted with an automated message telling you that the chat is unavailable currently.

No warning provided in advance, you're just stuck in a foreign country with a bill to pay and no access to your own funds when you most need it and no way to contact the bank responsible.

This scenario can happen to you too if you decide to change to FNB today. Experience the thrill and terror of being stuck in the stone ages with a bank that lacks the basic foresight or common decency to let it's private clients know in advance when it plans to do maintenance in the middle of a Friday night when most people are out!

If there were any doubts left in my mind about switching to a different bank when I return to South Africa, FNB did an exquisite job tonight at ensuring they no longer remain and ensuring that changing banks will be my number 1 priority.

Congratulations FNB, you are the worst bank in South Africa.