Worst Bank in South Africa

I opened an account last week (25th July) with FNB, just to see if their reward ebucks points will be beneficial. I am currently also banking with Capitec. Just to measure the service in both branches, I am aprox. 20-30min max in Capitec and I am sorted and on my way, in FNB both times was more than 2hrs!!!. Capitec staff is friendly and eager to help, FNB not so much.

But here is the complaint: I told the lady at FNB I am only opening an account for the E-bucks, so I need it to be activated...."no problem sure and if you get a Credit card you will earn more bla bla" app**** for the credit card and she said they will let me know within 5-7 days. On the 7th day I had to phone them and go to their branch just to found out it was never processed. In the meantime, I got this funny feeling these people also didn't do there job with the E-bucks. So I phoned E-bucks just to confirm my suspicion and found out they never connected my E-bucks account with my E-bucks. Now I have to trust these clowns to handle my money affairs...c'mon.