WORST BANK IN SOUTH AFRICA

Probably the worst bank I've ever worked with. Today I tried 5 times to get ANYONE to help me navigate the so-called eBucks Travel website. The very first lady was excellent and so I thought I could finish booking on my own. After a hitch occurred it took another 4 calls, and I was shunted around from one department to another, with NOBODY who could help me! So it looks like I'm going to have to just book on my own via Airlink, and LOSE 10% off my ticket, roughly R300. FNB, I really hope that you do well, saving R300 at my expense because your ******** admin are untrained and don't have a clue what is going on!

I am leaving FNB and looking around for a better, more reliable bank, whose website is USER FRIENDLY as well and who has TRAINED staff