worst bank in SA

FNB has blocked my access to credit funds in my fnb revolving loan i pay monthly for. Everyday for the past 3 weeks i have been to their bank in person and called or used secure chat. every day i am given one lie after another. For 2 weeks i was told to reset my profile, then give it 24 hours to access my funds for a full week then told i must wait 6 months which goes against all consumer protection laws and has np basis. in addition, everytime i log into my fnb app, another restriction is app**** - at present i cannot transfer funds from my cheque account to my credit card which means i must leave my work to go to an atm and queue to pay my credit card for a reason i dont know and when i ask fnb - they dont know yet have imposed. Its the worst bank in south africa. I repeatedly have ***** which is their doing, have replaced my card more than used the account due to ***** and when i complain - theu penalise me. My account is blocked without them saying its blocked and without any reason - just because they are too lazy and ****** to take the complaints of black female customers seriously