SB
Simone B
1 reviews | Active since Nov 2014
01 Sept 2015, 10:03
WORST BANK IN SA
I requested that FNB close my credit card account a week ago, on 24/08. I was told that it takes 7 working days. It is ridiculous and I cannot understand why it takes forever to close a simple account. FNB only provides good customer service once a request has been escalated and posted on hello peter. I really am fed up with the poor service that I have continuously received. I want the credit card account closed today or I will take my business to another bank.
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FNB (First National Bank)'s replyOfficial
01 Sept 2015, 10:10Hello notjustaprettyfa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752482.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752482.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Sept 2015, 10:10
Official
Hello notjustaprettyfa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752482.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752482.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)