Worst Bank I have dealt with

Worst bank I have dealt with thus far. Firstly they still use FICA, fine I understand it, but it is a pain in the but when the staff don't scan your documents properly and a hold gets placed on your account on the day your salary gets paid in.... When I opened my account I was told to pay minimum of R5500 into the account, fine it will have to wait for my salary, when the hold was placed I was asked to send my documents and then pay minimum of R50.00, massive minimum deposit needed... It's been 3 days and my salary still doesn't reflect and I know the banking details are correct, and apparently the hold has not affected it, this is the first time I have waited this long for a payment to clear into my account and none of our customers we paid has ever waited this long for money to clear, and I am almost 100% the issue is on FNB side and now I am paying R110 per Debit order failing because FNB doesn't have there **** together or is keeping me informed of jack ****... So not only is my stuff going into arrears but I am paying for something that I have no idea why. And when I went to the branch to give my fica documents I waited 5min at their queue point in a row before anyone showed up to assist.