rK
robert K

1 reviews | Active since Nov 2012

20 Sept 2016, 13:55

WORST BANK FOR BUSINESSES!!!!

<p> After years of business with a joint business account and both with full signing writes obviously they could not reset my partner online details after incorrect entry so they said we both have to be there for this with is totally ridiculous as what is the point of full signing writes. Then we both go in and they reset the account great. Log in the next day and it a whole new profile and all history and beneficiaries are gone!!!! THIS IS UNACCEPTABLE IN SO MANY WAYS!!! Go back in and the manager says no it because it linked to a private account! As if we change anything we had this business account for years! They have got NO clue at WOODBRIDGE BRANCH KEMPTON PARK! Such waste of time and money. As if it isn’t hard enough running your own business no payment can be done and supply purchases! SUPER UNSATISFIED CUSMER!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Sept 2016, 14:48
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)