Worst bank for Business banking

I have never had a problem with my personal FNB account. But then I decided to use FNB for my business banking. A account that I opened in July, submitted all the documents, and even to this day, 2 months later, spending hours and hours on hold and at branches the account is still on hold with no signs of the hold being lifted. My clients already started paying into this account and of course I cannot access it because it is on hold. I have spent more than 4 hours on my phone with your call center with no success.

This is the worst experience I have ever had. If this is not solved in the next 7 days I am closing the account and moving to Nedbank.

How can you open a account, give me access, without telling me it doesn't work. You are happy to take the money coming from my clients but won't let me access it.

This is unacceptable, and the worst part is that the call center of which I have had contact with more that 6 departments have no idea what to do escalation has taken place 3 times over the last 2 months and the team leader in charge won't even send me a mail or phone to tell me what's going on. That is pathetic service.

2 MONTHS!!