WORST BANK ....

I wish I could give FNB a ZERO.

FNB went from the best bank to the WORST bank.

5 calls (all disconnected) and 45 minutes on the phone trying to reverse an ewallet. Staff are unhelpful and arrogant and just dont care. I spoke 8 people not one actually WANTED TO HELP ME I eventually spoke to Valeska Pietersen ... she was amazing and helped me immediately. She was friendly and assured me that she will resolve this.

So this is prove that 1 out of every 9 staff members at FNB care to help clients.

I moved my personal account to Standard Bank and I've had amazing service. My husband now also moved private wealth account to Standard Bank

Moving a business account is more complicated BUT we are surely moving our account ASAP - also moving our staff members all with us.

FNB please remember you need customers to survive.