WORST BANK EVER to DEAL WITH

I am at my wits end and very frustrated with the service from FNB.Thank you for NOT responding to my thousands of messages via Facebook as well as the poor service received whilst wasting my airtime on countless phone calls to FNB where not even a supposed trained consultant can help or escalate my query.

I had a temporary loan 00TLN ********** 1256 which was paid up a year ago. However this is still reflecting on my credit reports as UNPAID! Totally not acceptable and affecting my credit score in a very very negative way.My messages gets ignored on Facebook and your call center is pathetic. I want this matter resolved ASAP and I wan't to be issued with a paid up letter as well as FNB updating my information with the 3 main credit bureaus! I have already made the arrangements of switching my personal and business account to any other bank but FNB.This bank has really not been any benefit to me and by failing to assist me with this matter, proves my point!