1 reviews | Active since Dec 2016
Worst bank EVER!!! please stay away
<p>Phone lines dont work keep on repeating the same menu over and over.</p> <p>Went into the bank to ask for assistance NO HELP.</p> <p>Phoned the branch to wait on line never answers and asked to be phoned back guess what NO CALL BACK????</p> <p>PATHETIC!!!</p> <p>They trying to deliver a laptop at an old address which i have updated atleast 3 times online.</p> <p> ********** is their outsource delivery people guess what SAME PROBLEM repeating menu over and over and over the whole time!!.</p> <p> </p>
Michelle is the branch Manager at FNB Walmer still waiting on her to phone
Michelle is the branch Manager at FNB Walmer still waiting on her to phone
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)