WORST BANK EVER ( FOREX DEPARTMENT FULL OF *********** STAFF MEMBERS

THIS IS THE WORST BANK EVER! THEIR FOREX DEPARTMENT IS FULL OF INCOMPTENT AND PEOPLE WHO LACK EMPATHTY. I AM IN CANADA AND HERE TO FINALIZE EVERYTHING REGARDING MY ACADEMICS. A PAYMENT THAT WAS ACTIONED IN NOVEMBER WHILE I WAS STILL IN SOUTH AFRICA CANNOT BE ACTIONED OR CORRECTED EVEN THOUGH AM NOW IN CANADA. ON TOP OF THEIR INCOMPETENCE THEY WANT TO DEDUCT OVER 5,000 RANDS ONTOP OF THE PAYMENT NOT BEEN SUCCESSFUL EVEN THOUGH THEY TOOK THEIR COMMISSION IN FULL THE FIRST TIME. I'VE LOGGED A COMPLAINT BUT NOTHING HAS BEEN DONE AND AM ON THE VERGE OF LOSING MY ADMISSION NOW THAT TOOK ME 2 YEARS TO GET. THIS IS SO SAD. IF I EVER GET OUT OF THIS I DON'T WANT TO HAVE ANYTHING TO DO WITH THIS BANK EVER AGAIN!!!