JM
Jan M

1 reviews | Active since Jun 2011

31 Mar 2015, 16:12

Worst bank ever FNB

I went under debt review in April 2013 my platinum cheque account is also under it because of the overdraft.<br> Now on the 21 January 2015 the overdraft was moved to a loan acc to make payments easier but since 2013 payments have been made and FNB charged me +- R176 a month in charges which goes against the court order when the debt councillor queried this it was stated FNB can do this because of the credit act and in 2013 I had to open a savings account and paid fees there to. FNB slept on this for three years and took money from me that was against the court order and now I must just suffer the loss sorry but I feel this is very bad service please contact me on *** please cant fit everything in here please

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2015, 17:00
Official
Hello angelboots,

Thank you for your posting, we apologize for the frustration this must have caused.

A formal complaint has been logged under the reference 659840 and escalated to our Premier Banking division whom will provide you with feedback.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)