TR
Tesswill R

1 reviews | Active since Jan 2017

05 Mar 2021, 15:30

Worst bank ever - fnb

Fnb is the worst bank when it comes to business banking. They say they are innovative but actually are they don't think before implementing.

I did open a business account but needed much more assistance with signature rights. They couldn't help me in the branch due to the fact that they are offline. I phoned in and lodge a complaint, and it's almost 3 weeks now that I'm going from one person to another. This bank is a total waste of time, I have a physical disability and it is not even taken in consideration. I did recently also send a detailed email asking how is fnb really easing the lives of people with disabilities with regards to there banking channels. No one could've given me a clear cut answer. It seems fnb don't even has a disability policy in place for its clients.

I am sick and tired of fighting a losing battle here, fnb will face the consequences of its actions. How long can it really take to assist a person with a special need. I am so much **** *** at fnb.

I did even lodge complaints but yet no satisfaction

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Replies (1)
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Tesswill R's update09 Mar 2021, 11:00
Reviewer Update
Good day,

It is with sadness to report that FNB couldn't come up with a resolution in place. As a business did we then decide to close the Account with FNB.

It is also with sadness to report to see that people with special needs (disabilities) are still struggling today with organizations, while they pretend that they are the most innovative bank.

FNB you guys should look after your clients before losing big business.