LB
Lloyd B
1 reviews | Active since Dec 2017
21 Oct 2019, 11:41
WORST BANK EVER
I tired making a payment to a company and adding the beneficiary to my app and it would not allow it, kept saying its a public recipient and I show make payment accordingly.
I made payment to the company using fnb public receipt method as it would not allow me to pay this company any other way!
I paid them In good faith that the details the had were accurate, unfortunately this was not the case at all! I sent them proof of the payment and they phoned me and said the details were wrong!!! FNB PLEASE HELP ME FIX THIS MISTAKE MADE BY YOUR SYSTEM!!!
THIS IS ABSOLUTELY DISGUSTING!!!!!!
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
21 Oct 2019, 12:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply21 Oct 2019, 12:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
