bZ
brilliant Z

1 reviews | Active since Jun 2017

26 Jun 2017, 14:19

worst bank ever and worst agents

<p>i was charged bank charges of 475 and 100 called the call centre the agent could see that the bank charges where wrong and transfered me to the department to lodge my request for the reversal...the lady there put me on hold for 30minutes ...i want my money</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2017, 15:12
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***