Worst Bank EVER!!!

After calling 1 year ago and requested every amount I owe you, provided me all the details and made all the payment, you come back 1 year later and send your collectors to after me with no regard to the fact that I am the one who called you to pay you. What kind of work ethic is that. Your idea is to keep people owing money they don’t even know about. Well I have paid you once again, I need you to remove whatever judgment you have on my name. I have sent you the proof of payment with no response or acknowledgment.