RJ
Rueben J

1 reviews | Active since Feb 2017

24 Feb 2017, 22:11

WORST BANK EVER!!!!

<p>I am a client with FNB for over 14 years, lately they have a tendency to freeze my "Platinum cheque account" without informing me and without a legal or valid right or reason, my salary is paid into an account that i canot transact from in any way, no card swipes, no transfers or payments nothing! I regret switching so many family members, collegues and friends over to FNB i was sadly mistaken in thinking they are so awesome, now i have to move my business account, entire family's accounts and all those i convinced to chose FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Feb 2017, 09:17
Official

Good day Mr. rueben-jacobs

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***