GN
Gerhard N

1 reviews | Active since Jan 2017

12 Jan 2017, 12:31

Worst Bank ever

<p>I went to FNB to draw bank statements in selcourt springs. The cashier told me he can draw statements but ill only be able to pick up the next day. I returned the next day picked up my bankstatment and left. I then witdrew money at ATM in front of the bank and there was R320 missing from my account i went in to enquire about it and it was taken out of my account by FNB for the bankstatments without notifying me where in your live do you pay R3</p> <p>30 for 3 pieces of paper?????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2017, 14:59
Official

Good Day

Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)