1 reviews | Active since May 2016
worst bank ever
<p>Hi</p> <p> </p> <p>I have quite a few issues with using FNB:</p> <p>1. I have been banking with FNB for the past 12 years. 10 and a half years using the student card and had no issues…when I opened my cheque account last year that is where all the issues came about. I have been living at my current address for three years now and I opened my cheque account based on that address… the address on the system is the address I used 9 years ago when I opened my savings account with my parents!. I went into Bedford centre and rectified this a dozen times already and nothing has been fixed.</p> <p>2. An investment account was opened on behalf of whoever, I laid a complaint about this and received such a disgusting attitude from a lady names Wendy in investments. I want that account closed and the money to be returned into my Capitec account as I no longer use FNB.</p> <p>3. Regarding my cheque account, I have these debit orders from so many companies that I have not authorized, I brought this to FNB’s attention and apparently it was stopped yet my account not sits in a negative and I cannot explain why because nothing appears on the statement.</p> <p>4. Finally regarding my paypal account… FNB has not attended to my request of helping me link my account to my paypal account so that I can receive payment so that I can use my funds.</p> <p>Finally I am irritated by just typing this mail because I left FNB for a few months and returned due to a consultants call. I now want my accounts closed, I want my money that’s in my investment account ALL OF IT WITHOUT BEING PENALISED. My smart loan will be settled, I will not dishonor my agreement there however I want nothing to do with FNB thereafter. I want all my money returned to me to my other bank account which is with Capitec and that is it. I find FNB USELESS</p>
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Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is: 986261.
Kind Regards
Complaints Resolution
Celeste Francis
Email address: **********
Tel number: ********** (option one)
