Worst bank ever!

Worst bank to ever deal with! They keep deducting fees whenever it suits them, recently debited my account for R169 for Netflix on the 13 November when my wages were in and now on Monday take another R150 because apparently there was no money in my account on Monday! How can you take unpaid fees for money that was taking out already on Friday???? another R8.50 keeps getting deducted every other day apparently because Netflix tries to take out money whenever they please and I need to take it up with Netflix?? What bank does not protect it's clients? Then I call the call center 3 times, the first time the lady put me on hold for dear life, the second time I was put through to be verified but taking to a completely different person who I had go through my story again for the 3rd time, now I must wait 3-5 days for feedback while money keeps deducted from my wages yet again! Another week!!! I was supposed to receive an sms with my reference for the complaint but that conveniently never came!