NH
Nomkhosi H
1 reviews | Active since Jun 2019
20 Jun 2019, 02:10
WORST BANK EVER
I requested for the verified statement showing the transactions made on the 20th of May and they could not assist me because my cycle ends on the 18th of each month.
when I logon online banking it's still not available and the cycle already closed so I don't know what is the issue now, I called several times and even spoke to the Team Leader Sandisiwe and she's still did not know what she was doing. After I get this statement I'm changing banks it's the worst bank ever staff don't care about consumers
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FNB (First National Bank)'s replyOfficial
20 Jun 2019, 10:09Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Jun 2019, 10:09
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***