Worst Bank Ever

I opened a new Cheque account with Fnb approximately 4 months ago but further then that I'm being declined for absolutely everything else I try to apply for. When I contacted Fnb the first time because of this I was told I'm being declined because I'm under debt review ( which was 10 years ago and before my Sequestration) and I have to contact the credit bureaus to get this sorted out. I have obtained my latest credit reports from all 4 major credit bureaus XDS, Transunion, Compuscan and Experian and all 4 reports looks like everything is in order with my rehabilitation order showing as a Notice and no other judgments or default listings or debt owing from when I was sequestered so subsequently logged a complaint on the Fnb website because the person I spoke to refuses that the extremely outdated information Fnb has is their mistake and the information comes from the credit bureaus, which is a blatant lie. I was contacted per phone by Bongani Khumalo a consultant from Fnb Premier Resolution Centre to find out the details of my complaint and after giving him all the information he said he will get back to me. He then sent me an email a couple of days later saying that the mistake of my debit review information was corrected and that they have it now that I'm currently sequestered, i then informed him the information is still wrong and outdated and that I have been granted rehabilitation and sent him a copy of the Rehabilitation order. I had to contact him again after not getting back to me for several days, he then said the Credit Manager Sharifa Evens wants me to send proof that my accounts i had before Sequestration is all paid up in full, which is absolutely not necessary because I have been sequestered and then rehabilitated. I would not have been granted rehabilitation if I was still owing debt, should a Credit Manager not no something like this?

I then requested the credit managers contact details and I was given a telephone number that no one answers only an voice message telling you to leave your contact details and the person will get back to you. After a week of not getting hold of the credit manager on the phone number the consultant gave me and no one calling me back for the numerous messages I left requesting so and emails sent by the consultant to the Credit Manager also requesting her to contact me. I eventually asked the consultant for the Credit Managers work email address so I and the attorney who did my Rehabilitation can get in contact with her and I was told he is not allowed to give me her email address and that if I'm not happy with that there is nothing he can do about it because he is not allowed to escalate my complaint because I'm already dealing with a manager. How can it be possible to tell someone in a business like yours that if he is refused contact with a Manager of a section that there is no way he can escalate this situation to get it resolved? Must I just wait indefinitely for this Credit Manager Sharifa Evens to contact me, and if she never contacts me there is nothing I can do about it??? I have been busy with this from the 2nd of May and its been more than 3 weeks trying to speak or get in touch with the Credit Manager personally, that is absolutely ridiculous!!!!The only solution is I'm going to close my account and i have already reported my situation to the CreditOmbudsman!!