RN
Roean N
1 reviews | Active since May 2018
23 Jan 2019, 10:27
Worst Bank Ever!
Worst bank i have ever banked with R120 Penalty on a R13 transaction that was delayed on their side, im on R-1000 already that just doesnt look right and having a premier cheque account for 3 weeks now and the secure chat still is not working reported multiple times and still waiting for a call back, reported it this morning again only to find out there is no escalation
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
23 Jan 2019, 13:06 Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply23 Jan 2019, 13:06
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
RN
Roean N's updateReviewer Update
24 Jan 2019, 12:17Hi When can i expect this to be resolved
Kind Regards Roean
RN
Roean N's update24 Jan 2019, 12:17
Reviewer Update
Hi When can i expect this to be resolved
Kind Regards Roean