1 reviews | Active since Sept 2016

12 Dec 2018, 17:06

WORST BANK EVER

Worst experience I've ever had. No one comes back to you. Takes them 3 days to "validate" documents. I've never had such a bad experience with any bank. Please help here

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2018, 08:45
Official
Hello Johann Vorster
 
We are sorry that your experience prompted you to contact us with a complaint. 
 
We apologize for the inconvenience and frustration this has caused you.
 
Please refer to the e-mail sent to you to enable us to investigate this matter.
 
Regards, 
 
Hello Peter Complaints Team 
 
*** (option one)


FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2018, 10:38
Official
 Good day Johann, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards 

Hello Peter Complaints Team

*** (option one)