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nikiel N

1 reviews | Active since Mar 2013

12 Oct 2018, 11:24

worst bank ever!!!!!

Premier suite and smart devices

please tell me what is the purpose of having a premier account if the premier agents still have to transfer me everywhere!!!!

FNB advertises devices that they dont have in stoc**** i ordered a gear s3 watch and the website says it it out of stock which is very frustrating!!! call in to the devices center to be told that the databases dont update! what kind of backward systems do you use? Secondly im told theres nothing no1 can do i must try my luck next week again maybe il get a device???!!!!?!?! what !!! please no1 bank with FNB!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2018, 11:45
Official

Good Day Nikiel

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***