Worst Bank Ever

What a bank. It’s my fourth bad experience at this branch within a period of a year. I last complained about long ques with grannies on those and no chairs for them with one teller attending to everyone. I received a call from the branch’s manager promising heaven and earth and that more tellers will be available and old people will be given preference if the que is long. Well I’ve been there a lot and yet nothing has changed. I decided to keep quiet after experiencing the same problem twice after I complained and use other branches, Parktown one is the best even though it’s far from my place. Today I went at was there at 09:15am and the que was there, no teller and worse the cleaner told some of us that we’re crowding that area as she was busy cleaning and that we must go and wait outside. There was a lady wearing Ackerman’s uniform in front of me, she looked at that cleaner with disbelief and the cleaner said do you have a problem.

My point is the service is beyond repair and even the cleaners make you feel that they are in charge.

I’ve made up my mind and my whole family if switching banks.

Service is key, it is what keeps us happy with a service provider.

I my say I’ve been happy with other banks and don’t mind paying their charges as they know the value of their clients.

FNB FOREST HILL SHOULD GO WHERE THE SUN DOESN’T SHINE FOR ALL I CARE.

I AM DEFINITELY TAKING ALL MY ACCOUNTS, BUSINESS AND PERSONAL INCLUDING MY KIDS.

I’m done with this **** bank. It should be renamed FIRST NATIONAL BULL.