1 reviews | Active since Feb 2018
Worst Bank Ever
I have been with FNB since I first became employed , worst decision ever . FNB is quick to send their call center agents to upgrade your card and sell all these fabulous benefits to you but leave out the not so nice information , I had to learn the hard way that FNB without my consent decided to put functionalities on my accounts and are now charging me ridiculous charges for it , upon complaining about it they said they could only pay 50% of the charges as a gesture of good will . "AS A GESTURE OF GOOD WILL" ?? for things I did not ask for .
cannot wait to cancel with them , if this is what being a Premier client feels like I don't want it . luckily I have another account with CAPITEC , I will most certainly be moving over ASAP . better service , all information transparent . better bank charges .
Good Day Meaghan Danielle Collett,
Thank you for your posting,
Kindly be advised being a social media platform Hello peter does not and can not provide you with assistance, as the bank is mandated against the Financial service board and the Banks act to assist you in terms of legislation, however hello peter have forward your complaint to Premier banking who will investigate and assist you.
Should you wish to email Premier directly for immediate assistance you may do so on:
*** - ***
Feedback will be provided within 24-48 hours.
We do apologise for frustration that has been caused and hopefully you will get assisted.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Meaghan Danielle Collett,
Thank you for your posting,
Kindly be advised being a social media platform Hello peter does not and can not provide you with assistance, as the bank is mandated against the Financial service board and the Banks act to assist you in terms of legislation, however hello peter have forward your complaint to Premier banking who will investigate and assist you.
Should you wish to email Premier directly for immediate assistance you may do so on:
*** - ***
Feedback will be provided within 24-48 hours.
We do apologise for frustration that has been caused and hopefully you will get assisted.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***