LB
Laurence B

1 reviews | Active since Aug 2014

21 Sept 2017, 15:37

WORST BANK EVER

there is just noooo way to explain how stupid this banks aftersales is they dont care i went into hospital for 2 weeks and i will prove that now i could not do invoices so my acount went into minus but the debit orders keeps failing and they minus my account more and then now my account is on a minus 1500 now and when you try and phone them to help they say come to the branch !!!! I CANT !!!!!!!!!!!!!!!!!!!!!!!!!!! i was in hospital and now in bed not allowed to walk for another week so my account must keep on just going up with minus value till i can reach the brach just so they can say sorry i must pay this they cant help me with this minus so i will be ending on minus 2000 that i have to pay because fnb can help me in my situasion

PLEASE CANCEL MY ACCOUNT ANYONE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2017, 16:04
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

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