ME
Mohammed E
1 reviews | Active since May 2011
16 Mar 2016, 22:58
Worst Bank by Far
I have to say that FNB is the most pathetic bank by far i am thinking of moving back to Standard bank the service i received from FNB is shocking, Firstly i was charged bank charges of R100 a month now i am charged R100 + and additional fee of R105 service fee for god knows what??? secondly my card got swallowed by the ATM and the damn call center consultant was the rudest being on earth, Thirdly my transactions are forever pending, no true reflection of a balance<br>
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FNB (First National Bank)'s replyOfficial
17 Mar 2016, 08:46Hello moe666,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890148.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890148.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Mar 2016, 08:46
Official
Hello moe666,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890148.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890148.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)