1 reviews | Active since Jun 2016
Worst bank and worst network service provider
<p>The bank which provides absolutely no service at all. My so-called private banker doesn't even respond to requests - if I'm lucky enough I get a response 3 months after lodging a query. To top it all off, for the umpteenth time, I have no network coverage. Absolutely pathetic service.</p> <p> </p> <p>Queue the stock-standard response from FNB.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
This is the same reply I received on two previous occasions and I am still waiting on those complaints to be addressed. So yet again this issue will not be dealt with.
This is the same reply I received on two previous occasions and I am still waiting on those complaints to be addressed. So yet again this issue will not be dealt with.