QW
QUINTIN W
1 reviews | Active since Aug 2011
03 Nov 2015, 10:54
worst bank and service ever
I went to your branch in Heidelberg and shocking service really,<br> I took time off from work just to make a deposit into my account <br> I arrived at the bank waiting a long line I decided to go and make my deposit inside<br> got to the teller told her I wanted to deposit money <br> she asked how much I told her R ***x she then asked is it into a personal account inthen responded yes <br> she then said I must go outside <br> I pointed out that there is a long line outside and I can not wait the teller just kept staring at me not giving me a different option or offering help at all <br> <br> why do I bank with you if you don't want my money and pay so much on banking fees <br> <br>
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
03 Nov 2015, 11:01Hello sick and tired,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 804649.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 804649.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Nov 2015, 11:01
Official
Hello sick and tired,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 804649.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 804649.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
