Worst bank

If I could give them a negative 1 star I probably would. I’ve been with fnb for 7 years and the service just keeps getting horrible.

I had an unauthorised transaction go through and I filled in the dispute form and still nothing happened this was in February.

I had another cancellation through my virtual card and a merchant refunded me the money. . But FNB did not authorise funds on their sides for me get my money.

A online secure agent Tehare was so rude to me on the 12th of November not wanting to hear me out telling me FNB doesn’t authorise any payments.

I’m so disappointed and definitely looking for a more secure and responsive bank that will resolve issues with care and urgency.