Worst
Your Digital Planet service sucks because I have to make an arrangement to have the TV delivered to my workplace because I have no one at home that can be available however yesterday I was sent a link to follow up on the progress. The status was that the unit was with the couriers at 11am and I called in and an agent advised me that she is sure that it will go out today and I had to arrange for a bakkie for me to be able to take it home and now they tell me that they don't have it. Honestly such bull service is unexpected from these guys and how will I carry the 55' TV tomorrow from work using my car
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FNB (First National Bank)'s replyOfficial
13 Apr 2016, 11:54Hello Charlie85,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904568.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904568.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply13 Apr 2016, 11:54
Official
Hello Charlie85,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904568.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904568.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)