1 reviews | Active since Feb 2012
Worse treatment by FNB
FNB keeps levelling inconsistent charges called #Item Unpaid No Funds against me on a monthly basis, and I always complain on hellopeter monthly. FNB fails to notify me when my account is going to be overdrawn and I always pick-it-up cos I check my bank account daily and as soon as I become aware that my account is overdrawn, I transfer sufficient money into my account. I did the same yesterday when I became aware of the fact, and transferred R500 which was more than the overdrawn amount. However, my debit order R506 to Afrihost was returned back and they charged me R100, when they failed to send me a simple notification.
I would like FN: (1) to stop returning my debit orders just within hours of the Magtape; and (2) to advise me on a similar banking product that will be flexible and would timeously advise me when my account will be overdrawn so that I can make the necessary provision and that will allow me sufficient time to make good.
I have been grossly prejudiced by FNB on a monthly basis and would like FNB to advise me if they still are interested in my business so that I can start looking for another banker who is flexible enough.
Good day Sipho Solfafa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sipho Solfafa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
