worse than worse

I spoke to Mervin from the online banking he was sooooooo rude & dropped the phone while I was talking to him. What an idiot he is. That guy shouldn’t be working with customers I have a good mind of removing my money & taking it somewhere rather than to be treated like that. He doesn’t respect customers & if he cant be your brand ambassador he should leave your company. I did not swear at him & I was frustrated because your app isn’t working because of whatever you guys did. I would rate him a 0 if there was. that guy is just useless he cant take pressure & should be kicked to the curb. he's not patient or empathetic. useless useless waste of space the job he has should be given to someone who would appreciate it. i also work with customer i have never lost my cool. that guy is just pathetic & shouldnt take out his problems on customer because clearly he has issues.