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Dorothy A

1 reviews | Active since Jul 2019

09 Jul 2019, 14:03

Worse service for international customers!

I travelled and activated my account for international travel before leaving. However I have not been able to access funds from my account using my ATM card. I have called and emailed FNB and my issue is not resolved. This is the only source of funding I have, and I am desperately in need of accessing my funds.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jul 2019, 16:47
Official
Good day Dorothy Amaleck, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards, 

Hello Peter Complaints Team

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