GL
Godfrey L
1 reviews | Active since Nov 2019
06 Nov 2019, 09:07
worse service ever
I’m am disappointed in FNB and would never ever recommend any person you guys. Please cancel everything and do not proceed with anything please. I called in and cancelled your services because there is absolutely no help from any one at all. Even in the branch I didn’t get help and was told they don’t deal with premier account holders. The app is not working and you can’t even reset your password . Right now I don’t have access to my money because this card is not working and its almost a month now. This reminded me why I left FNB many years ago I’m unhappy and frustrated. and to make it worse, no one will apologize or try to at least assist you
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
06 Nov 2019, 09:50Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 Nov 2019, 09:50
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
