GL
Godfrey L

1 reviews | Active since Nov 2019

06 Nov 2019, 09:07

worse service ever

I’m am disappointed in FNB and would never ever recommend any person you guys. Please cancel everything and do not proceed with anything please. I called in and cancelled your services because there is absolutely no help from any one at all. Even in the branch I didn’t get help and was told they don’t deal with premier account holders. The app is not working and you can’t even reset your password . Right now I don’t have access to my money because this card is not working and its almost a month now. This reminded me why I left FNB many years ago I’m unhappy and frustrated. and to make it worse, no one will apologize or try to at least assist you

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Nov 2019, 09:50
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***

Regards

 Hello Peter Complaints Team

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