1 reviews | Active since Jan 2017
Worse service ever
<p>I contacted fnb connect about my account being debited R455.00 on the 29th December 2016 they told me they would refund me my money and still today nothing . even the FNB customer care can't reverse this D/O because its their companies debit order they very quick to debit and very slow to refund. I find totally unacceptable as Ive banked with FNB for five years now and they thank me by debitng my account ********ly</p>
Good day Mr. vusi-mhlanga
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. vusi-mhlanga
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***