WORSE SERVICE CONTINUES

if there was a minus on the ratings i would rate the service as -10 , have been going back and forth with FNB (Ashburton) in specific for weeks now. Every time i get a different response and none of the consultants callback or give you feedback with the actual reason for the delay. In my case i keep on being told that my case has gone for QA. it has been a week in QA with no feedback or anything for FNB, i keep having to call them on a very direct query, HAVE CALLED THEM 3 TIME TODAY and being given attitude and making given different phone number everytime i call.

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I wonder when this nightmare will end. I don’t know what do with this anymore, Im passed frustrated .