WORSE SEIRVIICE EVER

Worse service ever, Went to FNB on the 25th January they advised they cant assist me with my issue, i must contact them, Spent over 2 hours on the call with them still no assistance. My credit credit card had expired asked to order a new one and was told until i resolve my issue i cant order a new card. Saturday the 29/01/2022 went to FNB ordered a new card, Today it was delivered now i cant activate it because i do not have an app. Was at a branch and they were over 10 people waiting to call as i was told by the consultant that they cant activate it. Spent over R150 airtime calling them and all of them not being able to assist now they are telling me to go to the branch again where i was not assisted. FNB *** bank