KM
Kedibone Moloto-Motshweneng

1 reviews | Active since Dec 2017

14 Dec 2017, 12:06

Worse seevice

Went to FNB branch at Marshalltown, Johannesburg to get date stamp for my statement, i had to wait for more than 30 minutes, not because there was a long que but because only two out of six staff members were on duty. It was not even launch time.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2017, 13:02
Official

Hello kedibone-moloto-motshweneng ,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)