AO
Anita O

1 reviews | Active since Dec 2017

20 Feb 2019, 14:31

Worse Nightmare

I'm very disappointed in FNB Debtbusters review department. They handed me over but I'm under debt review,but I reached the end of my debt review and I paid up FNB Account as per initial court agreement. Now I get calls from them to make payments.This matter is been going on for 3 months now.Mr Manoko Mulaudzi is still experiencing a delay in obtaining calculations for interest adjustments as per feed back from Debt busters that's been trying since to correct this.What is going on in such a well known company FNB?Really now...

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2019, 15:42
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** (option one)

AO
Anita O's update06 Mar 2019, 07:33
Reviewer Update
I'm still waiting for feed back on this matter.Mr Manoko Mulaudzi can't do his calculation,because according to him he's experiencing a delay in obtaining calculations for the interest adjustments since.From the 21/02/19 this matter has been receiving there urgent attention.Can you believe this??