DO
Diana O

1 reviews | Active since Feb 2019

13 Feb 2025, 14:42

WORSE INSURANCE BY FAR

FNB messed up badly with our claim from the beginning all the way to the end, costing us to lose a deal on a car due to their lack of service. I received a call from the Manager saying she will look into paying our deposit back to make up for the bad service they provided.....guess what? WE NEVER HEARD FROM HER AGAIN!!!

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Replies (2)
DO
Diana O's update14 Feb 2025, 11:22
Reviewer Update
Sikhosana Nthabiseng from the claims department, thank you for not responding to my emails, I really can't complaint about your service as there is none.
To date I am still waiting for the Claims Manager to contact me regarding the excess on claim RMO17643, but her service is even worse as she is supposed to set an example to her staff!!!! WILL EXPLAIN WHY THE STAFF SERVICE IS SO BAD!!!
DO
Diana O's update14 Feb 2025, 11:25
Reviewer Update
For everyday this is not resolved, I will inform the Public of the bad service delivery of FNB Insurance on Hellopeter!!!