DO
Diana O
1 reviews | Active since Feb 2019
10 Feb 2025, 12:04
WORSE INSURANCE BY FAR!!!
Two weeks ago I asked that FNB Insurance Department arranged car rental for me, which they never did. Today I waited at the panel beater and no car rental arrived just to find out upon my call to FNB that they never arranged it. I had to take uber to work. Avis then informed me today that they can only deliver the vehicle tomorrow afternoon, this mean I must uber home this afternoon and tomorrow morning to work....WHO IS LIABLE FOR THIS COSTS!!!! I pay monthly for car rental and now I must still pay for uber due to FNB's incompetence.
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Replies (2)DO
Diana O's updateReviewer Update
11 Feb 2025, 10:17Poor Service asked that the Claims Manager contact me and nothing to date....this is the bad service you receive from FNB, they just don't care about their customers, but eager to take their money.
DO
Diana O's update11 Feb 2025, 10:17
Reviewer Update
Poor Service asked that the Claims Manager contact me and nothing to date....this is the bad service you receive from FNB, they just don't care about their customers, but eager to take their money.
DO
Diana O's updateReviewer Update
12 Feb 2025, 09:04FNB was going to repay my uber cost and R 3000 excess, to date I heard nothing!!! Once again empty promises. I will post their bad service on a daily basis on Hello Peter until they come to the party!!!
DO
Diana O's update12 Feb 2025, 09:04
Reviewer Update
FNB was going to repay my uber cost and R 3000 excess, to date I heard nothing!!! Once again empty promises. I will post their bad service on a daily basis on Hello Peter until they come to the party!!!